At Konka Collections, your privacy matters to us. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information We Collect

When you use our website or place an order, we may collect:

• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information (processed securely through our payment partners)
• Order History

How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Provide customer support.
• Send order updates and tracking information.
• Improve our website and shopping experience.
• Send promotional emails or SMS only if you have subscribed or provided your consent.

Payment Security

We use trusted payment partners such as Razorpay to securely process online payments.

Konka Collections does not store your complete debit card, credit card, or banking information on our servers.

Cookies

Our website uses cookies to:

• Improve website performance.
• Remember your preferences.
• Enhance your shopping experience.
• Understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services to operate our website and fulfil your orders, including:

• Delhivery (Shipping & Order Tracking)
• Razorpay (Secure Payment Processing)
• Google Analytics (Website Analytics)
• Google Search Console (Website Performance & Search Visibility)

These providers only receive the information necessary to perform their services.

Data Sharing

We value your trust.

We never sell, rent, or trade your personal information to third parties.

Your information is shared only when necessary to process your orders or comply with legal requirements.

Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

Children’s Privacy

Our website is not intended for children under the age of 18 years. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Email: hello@konkacollections.com

Phone: +91 9390300318